These Terms & Conditions govern the use of the GoodConcept website and the supply of products and services by Le Roux Promotions (Pty) Ltd t/a GoodConcept. By placing an order, accepting a quotation or using this website, you agree to these terms to the extent applicable.

Business Information

Le Roux Promotions (Pty) Ltd t/a GoodConcept
Company registration number: 2026/003567/07
Address: 36 Genl Hertzog Blvd, Wellington, Western Cape, 7654
Phone: 083 968 4762
Email: sales@goodconcept.co.za
Website: www.goodconcept.co.za

Website Use

The GoodConcept website may be used for lawful purposes only. Website content, images, designs, graphics, text and other materials may not be copied, reproduced, distributed or commercially used without permission, except where permitted by law.

Quotations

Quotations are prepared using the information available at the time of quotation, including quantities, garment specifications, branding requirements, delivery information and product availability.

Orders and Acceptance

An order will be regarded as confirmed once the required quotation, specifications, artwork and other order details have been approved and any required deposit or payment has been received.

Pricing

Prices will be communicated through the website, quotation or order documentation as applicable.

Payment

Payment terms will be stated on the applicable quotation, invoice or order confirmation.

Where a deposit or full payment is required before production or supply, GoodConcept may delay commencement of the order until the required payment has been received.

Artwork and Design Approval

Customers are responsible for reviewing and approving artwork, layouts and specifications before production.

This includes spelling, names, numbers, logos, sponsor details, colours, garment styles and positioning.

Once artwork has been approved and production has commenced, changes may result in additional costs or may no longer be possible.

Customer-Supplied Logos and Artwork

Customers who provide logos, trademarks, artwork or other intellectual property confirm that they are authorised to provide and use those materials for the requested products.

GoodConcept may rely on that confirmation when preparing artwork and producing or arranging branded products.

Colours and Digital Mock-ups

Digital mock-ups and screen displays are intended as visual representations. Colour appearance can vary between screens, fabrics, print processes and production batches.

Reasonable efforts will be made to achieve the approved colour direction, but exact screen-to-product colour matching cannot always be guaranteed.

Sizing

Customers are responsible for selecting sizes using the applicable sizing information or size charts provided.

Where sizes have been approved or supplied by the customer, GoodConcept cannot guarantee that a selected size will provide a particular preferred fit.

Custom and Personalised Products

Custom-made, personalised and branded products are produced or arranged according to the customer’s approved specifications.

Change-of-mind cancellation or return rights may therefore be restricted once production has commenced, where permitted by applicable law.

Nothing in these Terms limits rights that cannot lawfully be excluded, including rights relating to defective, unsafe or incorrectly supplied goods.

Corporate Clothing and Promotional Products

Corporate clothing and promotional products may be subject to supplier stock availability, colour availability, size availability and minimum order quantities.

Branding options and costs may differ according to product, quantity, artwork, branding method, size and position.

Production and Lead Times

Production and fulfilment times depend on factors including order size, stock availability, artwork approval, payment and production requirements.

Estimated lead times will be communicated for the applicable order and should be treated as the agreed timeframe where confirmed in writing.

Delivery and Collection

Delivery and collection arrangements are dealt with in the GoodConcept Delivery Information policy, which forms part of these Terms where applicable.

Returns, Defects and Refunds

Returns, refunds and defective-product matters are dealt with in the GoodConcept Returns & Refunds policy.

Nothing in these Terms excludes or limits consumer rights that cannot lawfully be excluded.

Intellectual Property

GoodConcept’s website content, branding, original artwork and designs remain protected by applicable intellectual-property law.

No rights in GoodConcept intellectual property are transferred unless expressly agreed in writing.

Customer-owned logos and trademarks remain the property of their respective owners.

Third-Party Links

The website may contain links to third-party websites or services. GoodConcept is not responsible for the content, availability, privacy practices or operation of third-party websites.

Limitation of Liability

GoodConcept will not be liable for losses arising from matters outside its reasonable control except to the extent that liability cannot lawfully be excluded or limited.

Nothing in these Terms is intended to exclude rights or remedies provided by applicable South African law.

Privacy

Personal information is handled in accordance with the GoodConcept Privacy Policy.
Privacy Policy

Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Changes to These Terms

GoodConcept may update these Terms & Conditions from time to time. The current version published on the website will apply from the date on which it is published.

Contact

Questions regarding these Terms & Conditions may be sent to:

sales@goodconcept.co.za
083 968 4762